Responsible Gaming

Your well-being is our priority. Learn about healthy participation practices and available support resources.

Healthy Participation Guidelines

Participation in weekly events should be enjoyable and controlled. Here are signs of healthy participation:

  • Viewing participation as entertainment, not a way to make money
  • Setting and sticking to time limits for platform use
  • Never participating with money needed for essentials
  • Balancing platform use with other activities and responsibilities

Warning Signs to Watch For

Recognizing early signs of problematic participation is important. Consider seeking help if you notice:

  • Spending more time or resources than intended on weekly events
  • Neglecting work, studies, or family responsibilities due to participation
  • Borrowing money or selling possessions to participate
  • Feeling restless or irritable when not participating in events

Game Break Resources

BCLC's Game Break program offers tools and resources for taking breaks from participation activities.

Visit Resource

BC Gambling Health

Government of British Columbia resources for healthy participation practices and support services.

Visit Resource

Gamble Aware Support

National charity providing information, advice and support for anyone affected by participation concerns.

Visit Resource

Self-Exclusion Tools

Our platform provides self-exclusion options for those who need a break from participation.

Request Self-Exclusion

Immediate Support Helplines

If you need immediate support, these helplines offer confidential assistance:

Canada Problem Gambling Helpline
1-866-531-2600
ConnexOntario Mental Health
1-866-531-2600

All calls are confidential and available 24/7. These services are free and provided by independent organizations.

Our Commitment to Responsibility

Aurora Bounty is committed to promoting responsible participation practices. We implement several measures to support our users:

  • Age verification to ensure all participants are 19+
  • Clear information about the nature of weekly events
  • Easy access to responsible gaming resources and support
  • Self-exclusion options for users who need a break

If you have concerns about your participation or need assistance, please contact our support team at support@aurorabounty.com.